TERMS AND CONDITIONS
SHIPPING
We do not ship internationally for the time and we use regular JNE service and will take about 1-2 working days to deliver around Jakarta and 3-5 working days to other cities in Indonesia.
Orders are processed on working days only (Monday-Friday). If we receive an order or a payment confirmation on weekends (Saturday and Sunday) we will process it on Monday. We also do the shipping only on weekdays.
We will deliver the item that you have purchased once we have received the full amount transfer (which you must notify to us). If we don’t find the transfer, we cannot ship the item.
After you send us the payment confirmation, we will check the payment and also the item, which will take 1 day before we finally ship the item. So if you send the payment confirmation on Monday, we will ship the item on Wednesday.
After we have shipped your item, you will receive an email confirmation telling you that your item is being delivered.
RATES
The rates are: Rp7.000 for Jakarta, Bogor, Depok, Tangerang, and Bekasi. For other cities, you can inform us by email at [email protected]
NOTE
We at CHEVAL are not responsible if the item is loss after we store it in JNE for delivery.
We are not responsible if JNE can’t deliver the item(s) in time due to some problems such as incomplete or wrong address, no name on the address, or other problems related to the address.
RETURNS AND REFUNDS
We currently do not accept returns and/or refunds in any way. We are trying our best to make the item in the photo looks the same as the exact one, but we cannot guarantee it will be because what you see in the monitor depends on the setting of your device. If size is the problem, we also don’t take responsibility for that because we have given the size and fabric information on every item.
TERMS AND CONDITIONS
CHEVAL is a clothing line that focuses on trench coats both for men and women and this site is used primarily to promote the items from CHEVAL. We suggest you to read the terms and conditions for this site firstly before you use or do anything with this site. If you have used this site and have given your information to us, you have agreed on our terms and conditions, and other rules on this site. If you do not agree with the terms and conditions, we suggest you to close this site and not using it.
COPYRIGHT
All contents, including—but not limited to—graphics, logos, images, and texts, are the property of CHEVAL. Therefore, you may not copy, display, reproduce, publish, create derivative works, and/or sell any contents on this site without our permission.
CHANGE
CHEVAL has the right to change, modify, alter, update, or discontinue the terms and conditions and other rules and contents within this site (such as prices, content, links, etc.) at any time without further notice.
ORDER FORM
You do not need to sign up or join the site to order. You only have to fill the order form with your complete information (full name, email address, phone number, address, and the items you wish to order).
ELECTRONIC COMMUNICATIONS
CHEVAL may send you electronic mails to give information regarding the item(s) you order, and also information on new products or new features on the site.
PRIVACY POLICY
We guarantee you that the information you give to us on the order form will not be misused, abused, or sold in any way. We only use your personal information to process your order.
CONTACT
For questions, comments, feedbacks, suggestions, or other inquiries related to this site, just send us your email to [email protected] or refer to the Contact Us page on our website
We do not ship internationally for the time and we use regular JNE service and will take about 1-2 working days to deliver around Jakarta and 3-5 working days to other cities in Indonesia.
Orders are processed on working days only (Monday-Friday). If we receive an order or a payment confirmation on weekends (Saturday and Sunday) we will process it on Monday. We also do the shipping only on weekdays.
We will deliver the item that you have purchased once we have received the full amount transfer (which you must notify to us). If we don’t find the transfer, we cannot ship the item.
After you send us the payment confirmation, we will check the payment and also the item, which will take 1 day before we finally ship the item. So if you send the payment confirmation on Monday, we will ship the item on Wednesday.
After we have shipped your item, you will receive an email confirmation telling you that your item is being delivered.
RATES
The rates are: Rp7.000 for Jakarta, Bogor, Depok, Tangerang, and Bekasi. For other cities, you can inform us by email at [email protected]
NOTE
We at CHEVAL are not responsible if the item is loss after we store it in JNE for delivery.
We are not responsible if JNE can’t deliver the item(s) in time due to some problems such as incomplete or wrong address, no name on the address, or other problems related to the address.
RETURNS AND REFUNDS
We currently do not accept returns and/or refunds in any way. We are trying our best to make the item in the photo looks the same as the exact one, but we cannot guarantee it will be because what you see in the monitor depends on the setting of your device. If size is the problem, we also don’t take responsibility for that because we have given the size and fabric information on every item.
TERMS AND CONDITIONS
CHEVAL is a clothing line that focuses on trench coats both for men and women and this site is used primarily to promote the items from CHEVAL. We suggest you to read the terms and conditions for this site firstly before you use or do anything with this site. If you have used this site and have given your information to us, you have agreed on our terms and conditions, and other rules on this site. If you do not agree with the terms and conditions, we suggest you to close this site and not using it.
COPYRIGHT
All contents, including—but not limited to—graphics, logos, images, and texts, are the property of CHEVAL. Therefore, you may not copy, display, reproduce, publish, create derivative works, and/or sell any contents on this site without our permission.
CHANGE
CHEVAL has the right to change, modify, alter, update, or discontinue the terms and conditions and other rules and contents within this site (such as prices, content, links, etc.) at any time without further notice.
ORDER FORM
You do not need to sign up or join the site to order. You only have to fill the order form with your complete information (full name, email address, phone number, address, and the items you wish to order).
ELECTRONIC COMMUNICATIONS
CHEVAL may send you electronic mails to give information regarding the item(s) you order, and also information on new products or new features on the site.
PRIVACY POLICY
We guarantee you that the information you give to us on the order form will not be misused, abused, or sold in any way. We only use your personal information to process your order.
CONTACT
For questions, comments, feedbacks, suggestions, or other inquiries related to this site, just send us your email to [email protected] or refer to the Contact Us page on our website